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American Family has higher-than-average premiums, but safe drivers and families with young drivers can save with numerous discounts.
American Family Insurance Group has been selling car insurance for nearly a century. The company’s auto insurance policies are available in 19 states. American Family’s specialized discounts may appeal to teenagers and other young drivers as well as their families especially, but the company also offers a wide variety of car insurance coverage and savings opportunities for many types of drivers. Keep reading to learn more about some of our favorite features of American Family car insurance.
Editor’s note (last updated August 15, 2024): We have updated this page with the latest pricing and coverage information for American Family auto insurance.
Our market analysis found that the average annual cost of full coverage car insurance from American Family is $2,243 per year. While this is comparatively higher than the average annual cost of full coverage car insurance in the United States, which is $1,924 per year, keep in mind that how much you pay can differ greatly from the average, depending on your location, driving history, age, credit score and other factors.
Category | Average annual cost of insurance from American Family | Average monthly cost of insurance from American Family |
---|---|---|
Full coverage | $2,243 | $187 |
Minimum coverage | $713 | $59 |
Teen driver | $5,417 | $451 |
At-fault accident | $2,466 | $205 |
DUI | $2,613 | $218 |
Low credit | $3,256 | $271 |
The cost of auto insurance for teens is one of the highest of any age group. American Family offers a variety of discounts and other programs catering to young drivers, who have some of the highest insurance rates out of any age group. This specialty means that the company’s average annual rate may skew higher than what your personal rate will be.
Car insurance prices aren’t one-size-fits-all, and many different factors will influence your specific rate. These include demographic information like your age, gender, location of residence, driving record, the make and model of your car, and financial information like your credit score. Don’t write off a car insurance provider until you get a personalized quote from it, and always compare quotes.
American Family offers a variety of auto insurance discounts to help you save.
All of these discounts apply both to young drivers with their own American Family insurance policies, as well as to households with young drivers who have American Family car insurance policies for the whole family.
If you’re worried that your rates will rise after an accident, American Family offers two different options for accident forgiveness policies. Both types allow you to avoid premium increases following your first at-risk accident, and you won’t lose any safe driving discounts you’ve earned.
American Family offers usage-based car insurance called MilesMyWay, which pairs a smartphone app and a telematics sensor in your vehicle to transmit mileage data to American Family. If you drive fewer than 8,000 miles per year (about 667 miles per month), you can receive savings totaling up to 25 percent of your monthly premiums. MilesMyWay is an earned savings program, meaning you won’t be penalized or charged for driving more, but you’ll save by driving less.
Many drivers for rideshare services like Uber and Lyft use their personal vehicles to earn money. However, keep in mind that this flexibility requires specialized insurance coverage. Your personal auto insurance policy does not cover your vehicle during commercial activity, such as giving rides for money.
Rideshare services usually offer insurance coverage to a driver while there is a passenger in the car, but that coverage turns off when the passenger gets out of the vehicle. Specialized rideshare insurance covers the period when the driver is working but doesn’t have a passenger in the car, such as when they’re waiting to be assigned a ride or driving to pick up a passenger.
This kind of coverage is necessary to make sure there are no lapses in protection. American Family is one of our picks for the best auto insurance for rideshares, with great accident forgiveness options for rideshare drivers.
American Family does not charge a cancellation fee if you choose to cancel your auto insurance policy from the company. You are free to cancel your policy at any time and can do so by contacting your local agent and telling them the exact date you’d like your coverage to end. You can also cancel your policy by calling American Family’s customer care center at 1-800-692-6326 at any time.
If you paid for your whole policy up front and canceled before your policy term is over, you may be eligible for a refund. Be sure to check with your agent or customer service to find out if you’re eligible for a refund.
American Family was founded in 1927 in Madison, Wisconsin. At the time, the company sold auto insurance to agricultural workers exclusively and was named Farmers Mutual Insurance Company. In 1963, it changed its name to American Family Mutual Insurance Company to reflect its newly widened mission of providing a variety of insurance products to an expanding customer base.
The company has expanded into new states and business areas in the nearly 100 years since it was founded. In 2021, the most recent year for which data is available, American Family Insurance Group was the ninth-largest writer of private passenger auto insurance policies in the United States.1 The same year, American Family passed 13 million policies sold.2
American Family owns the following subsidiary auto insurance companies:
Call the customer care center at 1-800-MYAMFAM (1-800-692-6326) toll-free, 24 hours a day, seven days a week. Alternatively, use the virtual assistant chat at https://chat-ui.amfam.com/ or find a local agent: https://www.amfam.com/agent-locator.
The mailing address is as follows:
Connect with American Family on social media:
American Family offers a wide variety of coverage options and opportunities to save. Its policies may appeal to young drivers and their families thanks to its many discounts for drivers under age 25. It’s also a great option for drivers seeking accident forgiveness coverage and/or rideshare coverage. If you live in a state where American Family offers auto insurance policies, consider getting a car insurance quote.
To find out more about the provider, check out our American Family review.
Yes, American Family car insurance is generally considered to be good. American Family has strong ratings when it comes to claims payouts and customer satisfaction. In the Central and Northwest regions (where American Family is available), it received above-average scores from J.D. Power for customer satisfaction. It also ranked third in J.D. Power’s 2024 insurance shopping study, which evaluates several aspects of the insurance shopping experience, including quote process, policy offerings, and price.
The company also scored above-average in J.D. Power’s claims satisfaction study, receiving the same score as Allstate. AM Best rated the insurance company with an A (excellent) for financial strength, meaning customers can count on American Family to fulfill claims.
Yes, American Family offers rental reimbursement coverage, which can pay the cost of renting a car if your own vehicle is totaled or is in a repair shop due to a covered accident.
American Family offers insurance in the following categories:
No, American Family Insurance Company is not related to American Family Life Assurance Company, also known as AFLAC. Though their names are similar, the two car insurance companies have no relationship and were founded in different states nearly 30 years apart.
Facts + Statistics: Insurance company rankings. Insurance Information Institute. (2021).
https://www.iii.org/fact-statistic/facts-statistics-insurance-company-rankings
American Family group reports balanced success for 2021. American Family Insurance. (2022, Mar 1).
https://newsroom.amfam.com/american-family-group-reports-balanced-success-for-2021/