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Everything you need to know about Erie Insurance’s rates, discounts, features, and more.
Erie Insurance is a Pennsylvania-based insurance provider. The company got its start selling auto insurance policies before branching out into other states and types of insurance policies. While policies aren’t available to drivers in every state, Erie customers enjoy competitive rates and unique savings opportunities. Keep reading to learn more about Erie Insurance and what it has to offer.
Editor’s note (last updated October 7, 2024): We have updated this guide with the latest pricing data, discounts, ratings, coverage features, cancellation policy, and contact information for Erie.
Erie Insurance offers some of the most competitive auto insurance rates in the country. The average annual insurance premium with Erie is just $1,495, which is about 22 percent lower than the national average. It’s worth noting that many factors can affect your individual insurance rates. The quote you receive from Erie may be higher or lower than the average premium, depending on your personal circumstances. Here are the average costs with Erie for various driver profiles and coverage levels:
Profile | Erie avg. annual cost |
---|---|
Minimum coverage | $483 |
Full coverage | $1,495 |
DUI | $2,575 |
At-fault accident | $1,884 |
Low credit | $3,253 |
Let’s dive deeper into factors that may affect your insurance rates:
Discount type | Qualifications |
---|---|
Safe driving | Erie offers a claim/violation-free discount that allows you to save if you have a good driving record and no prior claims. |
Multiple policies | Savings are typically 15 percent or more (depending on the state) when you bundle your Erie car insurance policy with another policy from the company. Erie’s other policies include motorcycle, boat, home, renters, life, and business insurance. |
Multiple vehicles | You’ll qualify for a discount if you have two or more cars on the same policy. |
Reduced usage | Erie offers a discount if you plan to store your vehicle for at least 90 consecutive days. This discount isn’t available in Kentucky, however. |
Car safety equipment | Having certain vehicle safety features on your car, including airbags, anti-theft devices, and antilock brakes, can save you money. This discount isn’t available for passive restraint systems in North Carolina or Kentucky, or for anti-theft devices in North Carolina. |
Annual payment | Erie gives you a discount when you pay your annual premium upfront rather than monthly. |
Youthful driver | Unmarried drivers under the age of 21 may get discounts for living with their parents, having a certain number of years on their parents’ policies, or taking an accredited driver training course. Youthful Driver discounts are not available in North Carolina and certain restrictions apply in Ohio and West Virginia. |
College student | Families can save money when a college student goes away to school and doesn’t bring a car with them. College student discounts are not available in North Carolina and Kentucky and cannot be used in conjunction with the Reduced Usage discount. |
Erie Insurance has several features that help it to stand out from its competitors. Some of these features may be available from a few other competitors, while others are entirely unique to Erie.
ERIE Rate Lock (sometimes called Erie SelectAuto, or Erie RateProtect in New York) is the company’s signature program that helps you avoid rate increases. With Rate Lock, even with a claim your rates won’t increase unless you make certain changes to your policy, including adding or removing a driver or vehicle, or changing your address or where you usually park your car. Rate Lock is limited to three years for drivers in Virginia, and is not available in all states.
For each policy year that you don’t file a claim, your deductible will decrease by $100, up to a maximum decrease of $500. This means that if you have a $500 deductible, it could eventually go down to $0.
If you live in New York, your comprehensive deductible can’t go lower than $50 and your collision deductible can’t go lower than $100.
ERIE Auto Plus is optional protection that you can add to your car insurance policy for $35 or less per year. This program enhances your coverage and includes the following:
With its First Accident Forgiveness program, Erie won’t increase your premium after your first accident as long as you’ve been a customer for at least three years. Unlike some insurance providers, Erie doesn’t charge extra for this perk, and in some states, the three-year wait period does not even apply.
Erie’s Auto Security add-on is designed to give you peace of mind and keep that “new car feeling” in the event your car is totaled. Here’s how it works:
We named Erie one of the best companies for gap insurance thanks to this coverage. For those who enjoy driving the latest model or want solid financial protection after an accident, this add-could be a great option for you. This coverage is not available in all states and eligible vehicles must carry both comprehensive and collision coverage.
Erie Insurance has a relatively limited coverage area compared to many of its competitors. Right now, Erie offers car insurance policies in 12 states and Washington, D.C. Here are all of the locations where Erie auto insurance is available:
While Erie is available in all of the states mentioned above, coverage and discount options aren’t identical everywhere. A local agent can explain policy options in your state.
You can cancel your auto insurance policy at any time without paying a cancellation fee. Unfortunately, Erie doesn’t allow you to cancel a policy online. Instead, you will need to contact your local Erie agent directly. You can find your agent’s phone number by using this link on their website: erieinsurance.com/find-an-insurance-agent. You will need to provide a cancellation date to your agent and, if applicable, you will receive a refund for your unused insurance premium.
Erie Insurance has nearly a century of business under its belt. Henry Orth Hirt and Oliver Grover Crawford founded the company in 1925 after working together at the Pennsylvania Indemnity Exchange. Their goal was to create an insurance company that emphasized customer service.
After its founding, it took less than a decade for Erie Insurance to venture outside of Pennsylvania. It started offering policies in Maryland in 1953 and soon expanded into other states.
Originally, Erie specialized in auto insurance, but in 1961, it introduced its first homeowners insurance policy. By 1967, the company was also offering life insurance policies. The company continued expanding regionally until 2014, when it expanded into its most recent state, Kentucky.
In the nearly 100 years since Hirt and Crawford founded it, Erie Insurance has gone from a small Pennsylvania insurance provider to a Fortune 500 company with more than 6,500 employees, 14,000 agents, and 7 million policies in effect.
Here are some more important numbers for Erie customers:
Contact reason | Online | Phone | |
---|---|---|---|
24/7 emergency roadside assistance | Visit Erie’s website and identify the specific problem you are experiencing. https://erie.rsahelp.com/ | Call 800-367-3743 (choose option 2). | N/A |
Speak to Erie customer care | Visit Erie’s website to send an email, or use online chat from your account: https://www.erieinsurance.com/contact-erie/customer-care. | Call 800-458-0811 (Monday to Friday, 8 a.m. to 11 p.m. ET; Saturday, 9 a.m. to 4:30 p.m. ET). | Erie Insurance Group
100 Erie Insurance Place Erie, PA 16530 |
Start a claim | N/A | Call 800-367-3743 or your local agent.
For windshield and glass claims, call 800-552-3743. |
N/A |
You can contact Erie Insurance using any of the contact methods listed in the table above. However, you always have the option of reaching out to your local agent directly. Contacting your local agent may result in faster service since you already have a relationship with that individual.
Erie Insurance isn’t available in every state, but it has plenty of perks for customers in the 13 locations where it offers policies. Some of the benefits policyholders can enjoy include below-average premiums and unique coverage options. If you’re interested in learning more, read our full Erie auto insurance review.
Erie is one of the top-rated insurance companies for customer satisfaction. The company scored 902 out of 1,000 in the 2023 J.D. Power U.S. Auto Insurance Claims Satisfaction Study, behind only Amica.2 Additionally, Erie has an excellent financial strength rating, earning an A+ from AM Best.
Erie offers a grace period when you buy a new car. You’ll have until the end of your policy period or 60 days (whichever comes first) to let the company know about your new car for liability coverage. For comprehensive and collision coverage, you’ll have to let the company know within seven days of getting your new car.
Erie Insurance offers basic rental car coverage automatically if you have comprehensive coverage. This means if your car is disabled because of fire, theft, glass damage, or another covered claim, you’re covered for a compact sedan rental car. You won’t have to pay extra for this coverage, and it will kick in when your car is in the shop due to a covered incident. If you need a bigger rental vehicle, you will need to buy additional coverage or pay the difference out of pocket.
Facts + Statistics: Auto insurance. Insurance Information Institute. (2024).
https://www.iii.org/fact-statistic/facts-statistics-auto-insurance
Auto Insurers Manage Customer Expectations as Repair Cycle Times Double in Two Years, J.D. Power Finds. J.D. Power. (2023, Oct 26).
https://www.jdpower.com/business/press-releases/2023-us-auto-claims-satisfaction-study