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Customizing car insurance so that you can save money.
Liberty Mutual runs creative commercials with the tagline, “Only pay for what you need.” This tagline is the foundation of Liberty Mutual’s philosophy when customers buy auto insurance: Customize policies so that you only pay for what you use. But is getting the minimum coverage you need enough to help you save on your auto insurance? We’ll take a closer look at Liberty Mutual’s pricing, discounts, and key benefits in this guide.
Editor’s note (last updated August 20, 2024): We have updated this page with the latest pricing data and contact information from Liberty Mutual.
Liberty Mutual offers below-average rates. Our research shows that Liberty Mutual’s average annual auto insurance policy costs $1,987 per year for full coverage. This is almost on par with the national average of $1,924 per year.
Your actual rate may be higher or lower than the average, depending on your age, location, driving history, and claims history. Also, full coverage is more expensive than state minimum liability coverage, and coverage will cost more with add-ons like rental car reimbursement and roadside assistance. Get a car insurance quote to find out the cost of car insurance coverage from Liberty Mutual.
Category | Liberty Mutual Avg. Premium (Annual) | Liberty Mutual Avg. Premium (Monthly) |
---|---|---|
Full coverage (clean record) | $1,987 | $166 |
Minimum coverage (clean record) | $719 | $60 |
DUI | $2,964 | $247 |
At-fault accident | $2,406 | $200 |
Liberty Mutual offers a car insurance calculator that doesn’t require your personal contact information. This calculator will help you decide what type of car insurance you want and the estimated price for that coverage. It’s a quick and easy way to shop for insurance and see if Liberty Mutual is right for you.
Liberty Mutual has a convenient car insurance app that allows you to manage accounts and file claims from anywhere. The app is well-rated, with a 4.6 out of five stars on Google Play and a 4.8 out of five stars on the Apple Store. Customers report that they love having all the components of their insurance at their fingertips.
Filing claims with the app saves time. You can upload photos of the accident so that the claims representative has the required details to process your claim quickly.
Liberty Mutual offers SR-22 filing for customers that it considers a higher risk in the state they’re registered in. These drivers usually have a serious offense, such as a DUI or a ticket for driving without insurance. Insurance carriers file the SR-22 that the state requires on behalf of the driver to show that the driver meets the state’s minimum insurance requirements.
Liberty Mutual has 2,200 local agents positioned in 200 offices around the country to help consumers buy insurance. Local agents best understand the needs of local drivers and can better assist people in getting the right coverage. The agent becomes your point of contact for any service you need, making the experience more personal as the relationship develops over time.1
Liberty Mutual writes insurance policies in all 50 states and the District of Columbia.
To cancel your insurance policy, contact your local agent or call 800-290-8711.
When you cancel your policy, the insurance carrier returns all unearned premiums to you. An unearned premium is the prorated amount the company doesn’t use in providing insurance over the course of the term.
Based on gross written premiums, Liberty Mutual is the sixth-largest property and casualty insurer in the world. It started in 1912 to provide workers’ compensation insurance. In 1914, a second branch office opened that wrote the first auto insurance policy for the company. The company has its current headquarters in Boston, Massachusetts.
Liberty Mutual has received high ratings from three of the financial rating companies. It has an A from AM Best. It also has an A2 from Moody’s, and an A from Standard and Poor’s.2
These ratings reflect a company that has the financial resources to handle periods of substantial claims. Higher ratings give consumers higher confidence that the company will perform when they need it.
You may reach Liberty Mutual to service your account by contacting your local agent or by calling customer service at 800-290-8206. Customer service hours are Monday through Friday 8 a.m. to 10 p.m. ET, Saturday 8 a.m. to 8 p.m. ET, and Sunday 11 a.m. to 5 p.m. ET. You may also mail correspondence to:
Liberty Mutual is a popular auto insurance carrier that helps you get the coverage that you need for a great rate. It’s worth shopping for price quotes with Liberty Mutual to see how much you can save by switching. If you want to learn more about Liberty Mutual auto insurance, read our Liberty Mutual auto insurance review.
Liberty Mutual is a good carrier because of its ratings with AM Best (A), Moody’s (A2), and Standard and Poor’s (A). These ratings mean that the company is financially solvent and prepared to handle catastrophic claims. The provider also scored above average for overall customer satisfaction (865 points out of 1,000) in J.D. Power’s 2023 Insurance Shopping Study.3
Liberty Mutual is a mutual insurance company, meaning its policyholders own it. It does not trade on any of the stock exchanges.
Your Liberty Mutual insurance may be expensive because of your driving history or location. Car insurance rates increased nationwide due to inflation and the increased cost of car repairs, and Liberty Mutual falls around average on rates. Expensive policies are also the result of a poor driving record or a high-accident-rate city.
Liberty Mutual Is Moving Its 2,200 Exclusive Agents to Its New Digital Agency. Insurance Journal. (2021).
https://www.insurancejournal.com/news/national/2021/11/05/640543.htm
Financial Ratings. Liberty Mutual Insurance. (2024).
https://www.libertymutualgroup.com/about-lm/investor-relations/financial-ratings
Auto Insurance Shopping and Switch Rates Reach New Highs as Premiums Surge, J.D. Power Finds. J.D. Power. (2023, Apr 27).
https://www.jdpower.com/business/press-releases/2023-us-insurance-shopping-study