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What happens when you cancel your auto insurance in the middle of a billing cycle?
There are various reasons you might want to cancel your auto insurance policy. Maybe you switched to a new provider, moved to a different state, or sold your car. Whatever the case, you’re probably wondering what happens when you cancel your existing policy. We’ll dive into canceling and how to avoid fees, penalties, and other headaches.
The short answer is that yes, generally you can cancel your auto insurance at any time. However, you should look into your provider’s cancellation policy to avoid paying unnecessary fees and missing out on refunds.
Whether you pay monthly or in advance, most insurance companies allow you to cancel your policy regardless of where you are in the billing cycle. You will need to give proper notice, though. That means informing your provider that you’re canceling the policy rather than simply stopping payment. Some companies ask you to give 15 or 30 days’ notice when you cancel.
Some insurance companies require 30 days’ notice when you cancel your auto insurance policy. Check with your provider to ensure you follow the cancellation requirements.
If you paid any premiums in advance, your provider should refund them to you.1 You might also receive a prorated refund on your current premium; however, cancellation fees tend to eat into this money. You’re especially likely to incur high fees if you cancel your auto insurance soon after buying the policy.
When you cancel your policy, ask if you’re incurring any penalties. In most cases, you won’t have to pay a cancellation fee. If you do, it will likely be nominal — around $50, or a small percentage of your final premium.
If you’re facing high fees and switching to a new auto insurance provider, consider whether it makes more sense to wait until the end of your policy’s term. That said, if you’re saving a lot of money in premiums with your new policy, switching might be advantageous even with the fee.
Because it’s illegal to drive without insurance in every state except New Hampshire and Virginia, your insurance provider usually notifies the local Department of Motor Vehicles (DMV) when you cancel your policy. The DMV will contact you to ask for proof that you have new insurance or have sold the car. If you don’t respond, the state may suspend your license and registration.
It’s critical not to allow your auto insurance coverage to lapse. Not only can lapses result in fines, they may also increase your premiums, because insurance companies will consider you a high risk. Even if you’re not using your car, insurance companies and the state consider a lapse to be driving without insurance.
Once you’re ready to cancel your auto insurance, here’s how to go about it.
If you are switching insurers, your new company will notify your insurer for you, often with a quick insurance cancellation phone call to customer service. The company might charge a cancellation fee or not reimburse you for unused premium, however.
Company | URL | Phone number | Mailing address | |
---|---|---|---|---|
21st Century | N/A | 800-241-1188 for new policies only | 21st Century Insurance P.O. Box 15510 Wilmington, DE 9886-9252 | service@21st.com |
AAA | https://auth.westerncentralnyaaa.com/membership/member-login | 800-836-2582 | N/A | N/A |
AARP / The Hartford | N/A | 800-423-6789 | AARP Insurance Program The Hartford P.O. Box 14219 Lexington, KY 40512 Fax: 877-293-2072 |
N/A |
Allstate | N/A | Your local agent’s phone number | N/A | N/A |
Amica | N/A | 800-242-6422 | N/A | N/A |
Bristol West | N/A | 888-888-0080 | N/A | N/A |
CarShield | https://carshield.com/help-support/contact-us/ | 800-587-4162 | N/A | N/A |
Clearcover | https://support.clearcover.com/hc/en-us/requests/new | 855-444-1875 | N/A | N/A |
Concord | https://www.concordgroupinsurance.com/about/contact-us | 800-852-3380 | Concord Insurance 4 Bouton St. Concord, NH 03301 |
N/A |
Dairyland | https://www.dairylandinsurance.com/contact-dairyland-insurance | 800-334-0090 | N/A | N/A |
Direct | https://www.directauto.com/emailus | 877-GO-DIRECT | N/A | N/A |
Erie | https://www.erieinsurance.com/contact-erie/customer-care | Your local agent’s phone number | Erie Insurance Group 100 Erie Insurance Place Erie, PA 16530-1104 |
N/A |
Esurance | N/A | 800-378-7262 | N/A | N/A |
Farmers | https://www.farmers.com/css/login?redirect=sendmessage | 888-327-6335 | Farmers Insurance 6301 Owensmouth Ave. Woodland Hills, CA 91367 |
N/A |
Foremost | N/A | 800-532-4221 | N/A | N/A |
GAINSCO | N/A | 866-GAINSCO | N/A | N/A |
GEICO | https://www.geico.com/information/faq/cancel-insurance/ | 800-841-1587 | N/A | N/A |
Good2Go | N/A | 800-777-6664 | Good2Go Auto Insurance P.O. Box 1890 Blue Bell, PA 19422-0479 |
customerservice@good2go.com |
Infinity | https://www.infinityauto.com/make-changes-your-policy-anytime-anywhere | 800-782-1020 | N/A | customer.service@ipacc.com |
Kemper | https://www.kemper.com/about-kemper/contact-us | 800-456-0448 | Kemper Auto P.O. Box 660420 Dallas, TX 75266-0420 |
N/A |
Lemonade | https://www.lemonade.com/download | N/A | N/A | N/A |
Liberty Mutual | N/A | 800-290-8711 | N/A | N/A |
Mercury | N/A | Your local agent’s phone number | N/A | N/A |
MetLife | N/A | 800-422-4272 | N/A | N/A |
Metromile | https://www.metromile.com/help/contact | N/A | N/A | N/A |
National General Insurance (formerly GMAC) | https://cschat.nationalgeneral.com/enterpriseChat | 888-293-5108 | N/A | Service@NGIC.com |
Nationwide | N/A | Your local agent’s phone number or 877-669-6877 | N/A | N/A |
Plymouth Rock | N/A | 800-437-5556 if you purchased your policy through Plymouth Rock, online, or through a Prudential Financial professional
833-511-ROCK (7625) if you purchased your policy through an independent agent |
Connecticut, if you purchased through an independent agent:
Plymouth Rock Assurance Payment Processing Center Massachusetts, New Hampshire, or New Jersey, if you purchased your policy online or through a Prudential Financial professional: Plymouth Rock HP-PA P.O. Box 55877 Boston, MA 02205-5877 Plymouth Rock Assurance Payment Processing Center New Hampshire: Mt. Washington Assurance Corporation New Jersey: Use the prepaid envelope or address your envelope according to your invoice. New York, if you purchased through an independent agent: Plymouth Rock NY New York or Pennsylvania, if you purchased your policy online or through a Prudential Financial Professional: Plymouth Rock HP-NY Pennsylvania: Plymouth Rock HP-PA |
rockcare@plymouthrock.com if you purchased your policy through Plymouth Rock, online, or through a Prudential Financial professional
policychanges@plymouthrock.com if you purchased your policy through an independent agent |
Progressive | N/A | 800-776-4737 | The Progressive Corporation 6300 Wilson Mills Road Mayfield Village, Ohio 44143 |
N/A |
Root | N/A | 866-980-9431 | Root Inc. 80 E. Rich St., Suite 500 Columbus, OH 43215 |
help@joinroot.com |
Safeco | N/A | Your local agent’s phone number | N/A | N/A |
State Farm | https://www.statefarm.com/customer-care/manage-your-accounts/cancel-my-policy | 800-STATEFARM or 800-782-8332 | Corporate Headquarters State Farm Insurance One State Farm Plaza Bloomington, IL 61710 |
N/A |
The General | N/A | 888-333-2331 | N/A | N/A |
Travelers | N/A | Your local agent’s phone number | Travelers Personal Insurance P.O. Box 660307 Dallas, TX 75266-0307 |
N/A |
USAA | https://www.usaa.com/my/logon | 210-531-8722 | USAA 9800 Fredericksburg Road San Antonio, TX 78288 |
N/A |
If you give your insurance provider proper notice and follow the necessary cancellation steps, canceling your auto insurance will not affect your credit score.
However, if you don’t officially cancel and instead stop paying your premiums, it will harm your credit. It may also make your next auto insurance provider see you as a high risk and charge you more for insurance. That being said, if you have poor credit, you can still buy a car and get auto insurance. Check out our roundup of the best auto loans for bad credit and get an auto insurance quote with no credit check now.
There are some exceptions to your credit score affecting your auto insurance costs. In Massachusetts, Michigan, Hawaii, or California, insurance providers can’t take credit scores into account when determining premiums. Learn more about Massachusetts auto insurance laws, the cost of auto insurance in Michigan, or the cost of auto insurance in California.
If you stop paying your auto insurance premiums, your provider will cancel your policy, but you’ll hurt your credit. Instead, follow the proper steps for canceling your policy.
Remember that you still need auto insurance in these circumstances:
As long as you give proper notice and maintain auto insurance coverage when you need it, you can cancel your auto insurance at any time. Learn more about cancellations and nonrenewals, and for your other questions, check out our auto insurance FAQs.
Can you get a refund on car insurance? Progressive. (2022).
https://www.progressive.com/answers/refund-on-car-insurance/
Insurance Costs and the Age of Coronavirus. J.D. Power. (2020, Aug 20).
https://www.jdpower.com/cars/shopping-guides/insurance-costs-and-the-age-of-coronavirus