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Contact information for all of the top auto insurance providers
Whether you’re moving, need new coverages, or simply want better rates, there are a lot of reasons you might want to cancel your auto insurance policy. However, the insured (you) isn’t the only one who can cancel their policy. Companies can also cancel policies, under certain circumstances like nonpayment, as well as decide not to renew policies. We’ll go over all of the steps you need to take to cancel your policy, plus some legal information on cancellations and nonrenewals by state.
First, make sure that canceling your car insurance policy is the right move.
Ask yourself these car insurance frequently asked questions:
If you answer these questions and you still want to cancel your auto insurance policy, you can contact your company by phone, email, or mail, and inform them of your decision to cancel. The contact information for the major car insurance carriers is listed in the dropdown menu below.
Company | Phone number | Email address | Website | Mailing address |
---|---|---|---|---|
21st Century | 800-241-1188 for new policies only | service@21st.com | N/A | 21st Century Insurance
P.O. Box 15510 Wilmington, DE 19886-9252 |
AAA | 800-836-2582 | N/A | https://auth.westerncentralnyaaa.com /membership/member-login |
N/A |
AARP/The Hartford | 800-423-6789 | N/A | N/A | AARP Insurance Program
The Hartford P.O. Box 14219 Lexington, KY 40512 Fax: 877-293-2072 |
Allstate | Call your local insurance agent | N/A | N/A | N/A |
Amica | 800-242-6422 | N/A | N/A | N/A |
Bristol West | 888-888-0080 | N/A | N/A | N/A |
Carshield | 800-587-4162 | N/A | https://carshield.com /help-support/contact-us/ |
N/A |
Clearcover | 855-444-1875 | N/A | https://support.clearcover.com /hc/en-us/requests/new |
N/A |
Concord | 800-852-3380 | N/A | https://www.concordgroupinsurance.com /about/contact-us |
4 Bouton St.
Concord, NH 03301 |
Dairyland | 800-334-0090 | N/A | https://www.dairylandinsurance.com /contact-dairyland-insurance |
N/A |
Direct | 877-GO-DIRECT | N/A | https://www.directauto.com /emailus |
N/A |
Erie | Call your local agent | N/A | https://www.erieinsurance.com /contact-erie/customer-care |
Erie Insurance Group
100 Erie Insurance Place Erie, PA 16530-1104 |
Esurance | 800-378-7262 | N/A | N/A | N/A |
Farmers | 888-327-6335 | N/A | https://www.farmers.com /css/login?redirect=sendmessage |
Farmers Insurance
6301 Owensmouth Avenue Woodland Hills, CA 91367 |
Foremost | 800-532-4221 | N/A | N/A | N/A |
Gainsco | 866-GAINSCO | N/A | N/A | N/A |
GEICO | 800-841-1587 | N/A | https://www.geico.com /information/faq/cancel-insurance/ |
N/A |
Good2Go | 800-777-6664 | customerservice@good2go.com | N/A | Good2Go Auto Insurance
P.O. Box 1890 Blue Bell, PA 19422-0479 |
Infinity | 800-782-1020 | customer.service@ipacc.com | https://www.infinityauto.com /make-changes-your-policy-anytime-anywhere |
N/A |
Kemper | 800-456-0448 | N/A | https://www.kemper.com /about-kemper/contact-us |
Kemper Auto
P.O. Box 660420 Dallas, TX 75266-0420 |
Lemonade | N/A | N/A | https://www.lemonade.com /download |
N/A |
Liberty Mutual | 800-290-8711 | N/A | N/A | N/A |
Mercury | Call your local agent | N/A | N/A | N/A |
Metlife | 800-422-4272 | N/A | N/A | N/A |
Metromile | N/A | N/A | https://www.metromile.com /help/contact |
N/A |
National General Insurance (formerly GMAC) | 888-293-5108 | service@NGIC.com | https://cschat.nationalgeneral.com /enterpriseChat |
N/A |
Nationwide | Call your local agent or call 877-669-6877 | N/A | N/A | N/A |
Plymouth Rock | 800-437-5556 if you purchased your policy through Plymouth Rock, online, or through a Prudential Financial Professional, or 833-511-ROCK (7625) if you purchased your policy through an independent agent | rockcare@plymouthrock.com if you purchased your policy through Plymouth Rock, online, or through a Prudential Financial Professional, or policychanges@plymouthrock.com if you purchased your policy through an independent agent | N/A | Connecticut, if you purchased through an independent agent:
Plymouth Rock Assurance Payment Processing Center P.O. Box 55933 Boston, MA 02205-5933 Massachusetts, New Hampshire, or New Jersey, if you purchased your policy online or through a Prudential Financial Professional: Plymouth Rock HP-PA P.O. Box 55877 Boston, MA 02205-5877 Massachusetts Plymouth Rock Assurance Payment Processing Center P.O. Box 55933 Boston, MA 02205-5933 New Hampshire Mt. Washington Assurance Corporation P.O. Box 55937 Boston, MA 02205-5937 New Jersey Please use the prepaid envelope or address your envelope according to your invoice. New York, if you purchased through an independent agent: Plymouth Rock NY P.O. BOX 55940 Boston, MA 02205-5940 New York or Pennsylvania, if you purchased your policy online or through a Prudential Financial Professional: Plymouth Rock HP-NY P.O. Box 55560 Boston, MA 02205-5560 Pennsylvania Plymouth Rock HP-PA P.O. Box 55877 Boston, MA 02205-5877 |
Progressive | 800-776-4737 | N/A | N/A | The Progressive Corporation
6300 Wilson Mills Rd. Mayfield Village, Ohio 44143 |
Root | 866-980-9431 | help@joinroot.com | N/A | Root Inc.
80 E. Rich Street Suite 500 Columbus, OH 43215 |
Safeco | Call your local agent | N/A | N/A | N/A |
State Farm | 800-STATEFARM | N/A | https://www.statefarm.com/customer-care /manage-your-accounts/cancel-my-policy |
Corporate Headquarters
State Farm Insurance One State Farm Plaza Bloomington, IL 61710 |
The General | 888-333-2331 | N/A | N/A | N/A |
Travelers | Call your local agent | N/A | N/A | Travelers Personal Insurance
PO BOX 660307 Dallas, TX 75266-0307 |
USAA | 210-531-8722 | N/A | https://www.usaa.com /my/logon |
USAA
9800 Fredericksburg Rd. San Antonio, TX 78288 |
Depending on your company and policy, you may have to pay a cancellation fee. Check your policy to see what you’ll have to pay if anything.
Once you cancel your car insurance, your coverage will stop after the notice/grace period is over, which differs by company. The notice period is how long after the company receives notice of cancellation it has to end your coverage.
If you stop paying your premiums, legally, your insurance provider can cancel your insurance, meaning you won’t be covered. As you’ll see below, in most states, insurance providers can notify you of cancellation for nonpayment anywhere from 10 to 59 days before the effective date of cancellation.
When your insurance company cancels your policy, it will no longer cover your vehicle. That means that if you get into an at-fault accident and cause bodily injury or property damage, or if your car is stolen or vandalized, you’ll have to pay out of pocket.
Additionally, every state requires car insurance except New Hampshire and Virginia, so if you’re driving an uninsured car, you may be breaking the law. See your state’s auto insurance requirements in our complete guide to auto insurance.
While insurance companies can choose to cancel your policy mid-term, they can also choose to not renew your policy once the term is up. What’s the difference between cancellations and nonrenewals?
Auto insurance providers can cancel policies anytime within the first 60 days of the policy. After the first 60 days, the insurance provider can cancel the policy in certain circumstances only:
Alternatively, your insurance company can choose not to renew your policy once it expires. Still, the company will have to notify you of a nonrenewal along with the reason. It could be because you got a DUI or because the company wants to write fewer policies in your area; the reasons aren’t mandated by law, unlike cancellations.1
Every state has laws on the amount of time that insurance companies have to notify you before they cancel or decide not to renew your policy. See below for the laws in your state.
State | Number of days to notify customers after a mid-term cancellation, prior to the effective date | Number of days to notify customers after a mid-term cancelation for nonpayment of premium, prior to the effective date | Number of days to notify customers about non-renewal prior to the expiration date |
---|---|---|---|
Alabama | 20 | 10 | 120 |
Alaska | 30 | 20 | 20 |
Arizona | 30 | 30 | 30 |
Arkansas | 20 | 10 | 30 |
California | 20 | 10 | 20 |
Colorado | 45 | 10 | 30 |
Connecticut | 45 | 15 for nonpayment of the first premium; 10 for nonpayment of any other premium | 60 |
Delaware | 30 | 15 | 30 |
District of Columbia | 30 | 15 | 30 |
Florida | 45 | 10 | 45 |
Georgia | 30 | 30 | 30 |
Hawaii | 30 | 30 | 30 |
Idaho | 20 | 10 | 30 |
Illinois | 30 | 10 | 30 |
Indiana | 20 | 10 | 20 |
Iowa | 30 | 10 | 30 |
Kansas | 30 | 5 | 30 |
Kentucky | 20 | 14 | 75 |
Louisiana | 30 | 10 | 30 |
Maine | 20 | 10 | 30 |
Maryland | 45 | 10 | 45 |
Massachusetts | 20 | 20 | 45 |
Michigan | 30 | 10 | 20 |
Minnesota | 59 | 59 | 60 |
Mississippi | 30 | 10 | 30 |
Missouri | 30 | 30 | 30 |
Montana | 45 | 10 | 45 |
Nebraska | 60 | 10 | 60 |
Nevada | 30 | 10 | 30 |
New Hampshire | 60 | 45 | Notice not required |
New Jersey | 15 | 15 | 60 |
New Mexico | 30 for cancellation due to a substantial change in risk; 15 for misrepresentation, fraud, or omission | 10 | 30 |
New York | 20 | 15 | 45-60 |
North Carolina | 60 | 15 | 60 |
North Dakota | 20 | 10 | 30 |
Ohio | 30 | 10 | 30 |
Oklahoma | 10 | 10 | 20 |
Oregon | 30 | 10 | 30 |
Pennsylvania | 30 | 15 | 30 |
Rhode Island | 30 | 30 | 60 |
South Carolina | 15 | 15 | 15 |
South Dakota | 20 | 20 | 60 |
Tennessee | 20 | 10 | 30 |
Texas | 10 | 10 | 30 |
Utah | 30 | 10 | 30 |
Vermont | 45 | 15 | 45 |
Virginia | 45 | 15 | 45 |
Washington | 20 | 10 | 45 |
West Virginia | 30 | 30 | 45 |
Wisconsin | 10 | 10 | 60 |
Wyoming | 45 | 10 | 45 |
The average number of days companies have to notify you that they’re canceling your policy is 30, or 16 for cancellations due to nonpayment. Non-renewal notices have a wider window, an average of 39 days prior to the policy’s expiration date.
Technically, you can cancel your auto insurance at any time. However, if you cancel your policy mid-term, remember that your provider might charge a cancellation fee, depending on your company and policy.
Also, if you paid in advance, like in a six-month or annual policy, you may not be able to get refunded.
Before you pay for a policy, ask your agent what happens if you were to cancel mid-term in terms of fees and refunds.
There’s also the question of whether or not canceling your insurance policy is a good idea in the first place. We’ve broken down when canceling is ideal and when you should stick with your current provider.
Ready to switch your auto insurance? Here’s a step-by-step guide on how to swi
Whether you’re not driving or simply switching policies, canceling your car insurance shouldn’t be too much of a hassle. If you’re looking for a new service, a great place to start is our list of the best auto insurance providers.
What’s the difference between auto policy cancellation and nonrenewal? Insurance Information Institute. (2022).
https://www.iii.org/article/whats-the-difference-between-auto-policy-cancellation-and-nonrenewal
How to Cancel Your GEICO Car Insurance Policy. Geico. (2022).
https://www.geico.com/information/faq/cancel-insurance/