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Last updated: December 19, 2024

Fines for Cell Phone Use by State

A state-by-state guide to fines for cell phone usage while driving

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Driving fines

Distracted driving is on the rise in the United States, and officials are making drivers pay for it through fines and, in extreme cases, jail time. Distracted driving is considered to be anything that takes your attention away from driving, such as talking and texting on your phone (even hands-free), eating and drinking, or viewing navigation systems.

Although there are many forms of distracted driving, not all forms are illegal, according to local and state laws. The majority of regulations we will focus on in this article surround cell phone usage while driving, which includes texting and driving. To help you navigate the various regulations throughout the U.S., we have compiled a general list of laws for cell phone use while driving, including for commercial drivers and teens.

Woman wearing headphones with mouthpiece

Are You a Distracted Driver?

Whether it's texting or scarfing down a meal, we're all guilty of driving while distracted. But just how distracted are you?

Where Is Using a Hand-Held Phone Banned, and What Are the Fines?

Fines for texting while driving range from $20 for first-time violations to over $1,000 for subsequent severe violations. Depending on the severity and the state, some violations could require court appearances, community service, or even jail time.

It is best to become familiar with cell phone use in all of the states where you drive and consult your local DMV for the latest specifics. These are the hand-held phone and text messaging laws in each U.S. state:1

State Hand-held ban Cell phones banned for all young drivers Texting ban Enforcement Penalties Fines for texting and driving Points per violation
Alabama Yes, all drivers Yes, drivers under the age of 18 Yes, all drivers Primary Fine $50 for first offense, $100 for second offense, $150 for third or subsequent offense. 1 for first offense, 2 for second offense, 3 for subsequent offenses
Alaska None None Yes, all drivers Primary Fine Maximum $500 fine 2
Arizona Yes, all drivers Anyone with learner’s permits and intermediate licenses during the first 6 months after they receive their licenses Yes, all drivers Primary, or secondary for anyone with learner’s permits and intermediate licenses during the first 6 months after they receive their licenses Fine $75-$149 for first offense, $150-$250 for subsequent offenses None
Arkansas Yes, for drivers between the ages of 18 and 21 and for those in school and highway work zones Yes, drivers under the age of 18. Drivers ages 18 to 21 can use a cell phone for calls with a Bluetooth device Yes, all drivers Primary Fine $25-$250 for first offense, $50-$500 for subsequent offenses; fines may double if texting while driving causes an accident 2
California Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary for hand-held and texting by drivers 18 and older, secondary for drivers under age 18 Fine $162 for first offense, $285 for each subsequent offense 1
Colorado Yes, all drivers (new bill in effect Jan. 1, 2025) Yes, drivers under age 18 Yes, all drivers Secondary Fine, possible imprisonment if involving injuries or death Minors: $50 for first offense, $100 for subsequent offenses

Adults: $300 for each offense, possible $1,000 fine if someone is injured in an accident caused by texting while driving

Minors: 1

Adults: 4

Connecticut Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fine $150 for first offense, $300 for second offense, $500 for each subsequent offense 1
Delaware Yes, all drivers Anyone with learner’s permits and intermediate licenses Yes, all drivers Primary Fine $100 for first offense, $200-$300 for subsequent offenses 2
District of Columbia Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fine $100 for each offense 0
Florida Yes, banned in school and work zones (must use hands-free devices) None Yes, all drivers Primary Fine $30 for first offense, $60 for second offense within 5 years of first; for violating law in school and work zones, $60 for each offense 0 for first offense, 3 for subsequent offenses within 5 years of first, 3 for violations in school and work zones
Georgia Yes, all drivers None Yes, all drivers Primary Fine $50 for first offense, $100 for second and $150 for third offense if within 24 months of first offense 1 for first offense, 2 for second, 3 for third
Hawaii Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fine $250 for each offense, $300 for violations in a school or construction zone None
Idaho Yes, all drivers None Yes, all drivers Primary Fine $75 for first offense, $150 for second offense within a 3-year period, $300 for each subsequent offense within a 3-year period None
Illinois Yes, all drivers Yes, for drivers and learner’s permit holders under age 19 Yes, all drivers Primary Fine $75 for first offense, $100 for second offense, $125 for third offense, $150 for fourth and subsequent offenses 20
Indiana Yes, all drivers Yes, drivers younger than 21 Yes, all drivers Primary Fine Up to $500 for each offense 4
Iowa None Yes, drivers younger than 18 Yes, all drivers Primary Fine $45 for each offense 2
Kansas None Anyone with learner’s permits and intermediate licenses Yes, all drivers Primary Fine Up to $150 for first offense and up to $500 for subsequent offenses within two years (as of 2025) None
Kentucky Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fine $25 for first offense, $50 for subsequent offenses 3
Louisiana Yes, for drivers in signed school zones Yes, all drivers under the age of 18 Yes, statewide ban for all drivers Primary law, secondary law for novice drivers ages 18 and above Fine $25-$500 for first offense and possible community service at judge’s discretion; each subsequent violation punishable by a fine of no more than $1,000, a 60-day driver’s license suspension, and possible community service at judge’s discretion None
Maine Yes, all drivers Yes, anyone with learner’s permits and intermediate licenses or under 18 years old Yes, all drivers Primary Fine, license suspension for 30-90 days for subsequent violations within 3-year period No less than $250 for first offense, no less than $500 for subsequent offenses within 3-year period 2
Maryland Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fine $70, which includes court fees; $110 if the violation results in a car crash 1, or 3 if violation results in a car crash
Massachusetts Yes, all drivers (must use hands-free devices) Yes, drivers under age 18 Yes, all drivers Primary Fine, distracted driving educational program completion after second offense, insurance surcharge after third offense $100 for first offense, $250 for second offense, $500 for subsequent offenses 2
Michigan Truck drivers, school bus drivers, and teen drivers with Level 1 or 2 graduated licensing status prohibited from hand-held device use (must use hands-free devices) Anyone with learner’s permits and intermediate licenses levels 1 and 2; OK to use integrated voice-operated systems Yes, all drivers Primary Fine, community service, completion of
drivingimprovement course after third offense
$100 for first offense, $250 for subsequent offenses 1 for regular motorists for repeat offenses, 2 for school bus or commercial driver violators
Minnesota Yes, all drivers Yes, anyone with a learner’s permit and provisional licenses under the age of 18 Yes, all drivers Primary Fine. If you endanger someone under the hands-free law, you can face a misdeanor charge for careless or reckless driving First offense is at least $120, which includes the fine plus court fees. Subsequent offenses are at least $300, which includes the fine plus court fees. None
Mississippi No, except for texting or social media use; ban for commercial drivers None Yes, all drivers Primary Fine $100 for adult drivers; $500 for minors and bus drivers None
Missouri Yes, all drivers None Yes, all drivers Primary Fine $150 for first offense, up to $500 for subsequent offenses None
Montana None statewide; use of hand-held cell phones while driving restricted in some local cities None None statewide; texting while driving restricted in some cities Not applicable None None None
Nebraska Yes, all drivers Yes, anyone with learner’s permits and intermediate licenses under age 18 Yes Secondary Fine $200 for first offense, $300 for second offense, $500 for subsequent offenses 3
Nevada Yes, all drivers None Yes, all drivers Primary Fine $50 for first offense, $100 for second offense if within 7 years of the first, $250 for subsequent offenses 4 for second and subsequent offenses
New Hampshire Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fine, possible license suspension for violators under age 18 $100 for first offense, $250 for second offense, $500 for subsequent offenses within a 24-month period 2
New Jersey Yes, all drivers Yes, anyone with learner’s permits and intermediate licenses under the age of 21 Yes, all drivers Primary Fine, possible license suspension $200-$400 for first offense, $400-$600 for second offense, $600-$800 for subsequent offenses 3 for third and subsequent offenses
New Mexico Yes, all drivers Anyone with learner’s permits and intermediate licenses Yes, all drivers Primary Fine $25 for first offense, $50 for subsequent offenses 0
New York Yes, all drivers None Yes, all drivers Primary Fine Up to $200 for first offense, up to $250 for second offense within 18 months, up to $450 for subsequent offenses 5
North Carolina Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fine $100 0
North Dakota No, but banned when driving a state fleet vehicle Yes, drivers under age 18 Yes, all drivers Primary Fine $100; $20 for violators ages 14-17 4 for 14- and 15-year-old violators
Ohio Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fine; license suspension for drivers under 18 $150 for first offense, $300 for drivers under 18 for second offense 2
Oklahoma None Yes, drivers under the age of 18 Yes, all drivers Primary Fine $100 0
Oregon Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fine Up to $1,000 for first offense, up to $2,000 for second offense, up to $2,500 within 10 years and possible 6-month jail time None
Pennsylvania Yes, all drivers None Yes, all drivers Primary Fine $50 0
Rhode Island Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fines and possible license suspension for up to 30 days for first offense, 3 months for second offense, and 6 months for subsequent offenses $100 for first offense, $150 for second offense, $250 for each subsequent offense None
South Carolina None None Yes, all drivers Primary Fine $25 for first offense, $50 for subsequent offenses 0
South Dakota None Anyone with learner’s permits and intermediate licenses Yes, all drivers Primary or secondary for anyone with learner’s permits and intermediate licenses Fine $100 0
Tennessee Yes, all drivers Anyone with learner’s permits and intermediate licenses Yes, all drivers Primary Fine $50 for first and second offense, $100 for third and subsequent offenses 7 for subsequent offenses for those under the age of 18
Texas Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fine Up to $99 for first offense, up to $200 for subsequent offenses 0
Utah Yes, but only enforceable if another moving traffic violation is committed at the same time Yes, drivers under age 18 Yes, all drivers Primary Fine $100 for first offense, up to $1,000 and possible jail time for subsequent offenses within 3 years 50
Vermont Yes, all drivers Yes, drivers under age 18 Yes, all drivers Primary Fine $100-$200 for first offense, $250-$500 for subsequent offenses within 2 years 4 for first offense, 5 for subsequent offenses
Virginia Yes, all drivers None Yes, all drivers Primary Fine $125 for first offense, $250 for subsequent offenses 3
Washington Yes, all drivers Anyone with learner’s permits and intermediate licenses Yes, all drivers Primary Fine $136 for first offense, $234 for subsequent offenses within 5 years None
West Virginia Yes, all drivers Yes, drivers under age 18 who hold either a learner’s permit or an intermediate license Yes, all drivers Primary Fine $100 for first offense, $200 for second offense, $300 for subsequent offense 3 for third or subsequent offense
Wisconsin Yes, with a few excpetions – voice, activating or deactivating feature Anyone with learner’s permits and intermediate licenses Yes, all drivers Primary Fine $20-$40 for first offense, $50-$100 for subsequent offenses 4
Wyoming None statewide, but restricted use of hand-held devices in some cities None Yes, all drivers Primary Fine $75 None

NOTE

Under the law, text messaging includes composing a message, reading a message, accessing an app, and reading social media sites. Hand-held phone usage is considered to be tasks such as making and receiving calls.

Statistics Show Distracted Driving Is on the Rise

More than 330 million people in the U.S. have mobile phones, and research suggests that as much as 90 percent of Americans use their phones while driving.2

As a result, there are now more distracted drivers on the road than in years past. In the U.S., about nine people per day die in car crashes related to distracted driving, according to a report from the U.S. Centers for Disease and Control3 based on data from the National Highway Traffic Safety Administration (NHTSA).

Crashes involving at least one distracted driver totaled 3,124, representing 8 percent of all car crash fatalities in 2022, up almost 16 percent from 2018.3

That’s four times the rate of fatal auto crashes due to drowsy drivers, which came to 684, or almost 2 percent of total fatalities in 2021, down 2 percent from two years earlier.4 In addition, an AT&T survey found that 75 percent of 15- to 24-year-olds have driven distracted at least once a month, and 68 percent have read texts, emails, or social media while driving.5

Distracted driving

The NHTSA is investigating further key areas of texting while driving. According to its estimates, sending text messages is the most distracting activity because it takes your eyes off of the road for five seconds. Cambridge Mobile Telematics measured data related to cell phone distraction between March and April 2020, and its findings revealed that almost 17 percent of all crashes involved phone use five seconds before impact.6

Notably, there’s also a growing trend of people using social media while driving, which has resulted in lawsuits and fatalities. For this reason, restrictions are in place throughout the U.S.

Commercial Driver’s License (CDL)

For drivers with commercial licenses, texting is prohibited in all 50 states, and most states have bans on using hand-held phones. In 2012, the Federal Motor Carrier Safety Administration put a federal cell phone law in place that supersedes state law.7 Under federal law, commercial license holders can be fined or have their licenses revoked for using hand-held cell phones while driving.

Although commercial drivers are subject to the most stringent hand-held laws, a commercial driver can use a communication device to relay information between a transit or for-hire operator and the operator’s dispatcher. The device must be permanently factory-installed in the vehicle, like a CB radio. The drivers can also use hands-free devices such as GPS systems.

Teens

According to the NHTSA, if a teen driver is found violating a texting-while-driving law, and this driver is in a state with graduated driver licensing (GDL), the teen could face a delayed or suspended license.

All 50 states and Washington, D.C., have some sort of GDL program with multistep timelines and practice hours before allowing teens to gain driver’s licenses, although some states have more stringent rules than others. Our multistate chart in the earlier section contains an overview of what laws are on the books for teens, but be sure to check your state and local DMV for more information.

Proposed Restrictions Being Pushed Back in Certain States

In response to the rise of distracted driving, lawmakers in states that previously allowed non-restricted driving while using hand-held cell phones have circulated more restrictive bills in local and state legislatures. Although many of these lawmakers have pushed for more restrictions, many of the bills in these states have failed to pass in states that already allow hand-held device use.

  • Kentucky: For instance, Rep. James Tipton introduced a state bill that would ban use of hand-held phones while driving or when stopped in traffic as well as watching, recording, or broadcasting video from hand-held devices.8
  • Mississippi: Rep. Jill Ford recently reintroduced her proposed hand-held cell phone measures, which would make using hand-held phones while driving a misdemeanor. However, it did not pass the House Judiciary Committee during a July 2021 session.
  • Louisiana: Senator Patrick McMath sponsored a more restrictive bill that would have banned the use of hand-held phones while driving in the state. The bill failed in the House.9

On the other hand, Missouri successfully passed a law effective August 2023, which prohibits all drivers from manually typing, scrolling, or holding their cell phones while driving. It allows drivers to use hands-free features like talk-to-text, Bluetooth, or speaker functions. The law makes Missouri the 28th state to require hands-free use for drivers of all ages.10

Drivers continue to use hand-held cell phones despite the availability of hands-free technology, according to the NHTSA report. This is a key area the NHTSA is investigating.

Complex cell phone “sub-tasks” such as text messaging, dialing, and locating a cell phone are associated with an increased crash risk, the report found. Therefore, it is best to avoid all of these sub-tasks or automate them if you are unsure about the laws in your state.

Set your phone to “do not disturb,” or automate it to send “not available” messages. You can activate hands-free automated responses or voice assistants on many newer Android and iPhones that convert speech to text.

If You Are Found Violating Phone Laws While Driving

In the case you are caught unknowingly violating the law, here are the main steps we suggest.

  1. For incidents that do not involve an accident:
    • Review your ticket to make sure all of the information is correct.
    • Pay the fine within the specified time period before any further penalties arise.
    • Visit your local state trooper website for information on traffic tickets and answers to frequently asked questions.
    • If you believe you are innocent, contact an attorney immediately. There may be a short time frame in which you can dispute the ticket, and failure to respond to the ticket and the associated fine could result in a suspended license or worse. The use of a hand-held mobile device while driving is permitted in certain cases, such as emergency situations where you are calling 911 or reporting a dangerous situation on the road.
  2. For incidents that involve an accident:
    • Document the incident by taking pictures of the damage.
    • Obtain copies of the police report along with your statement of the incident.
    • Retain the names, phone numbers, and addresses of all parties involved in the accident, as well as the information of their insurance providers and policy numbers. Attorneys advise exchanging information with the other driver and making no other statements, since any further statements could be held against you.>Write down the police officer’s name and badge number.
    • Contact your auto insurer immediately if there was an accident, since failure to notify the insurance provider within a certain time period could result in a denied claim. It is a good practice to review your auto insurance coverages annually so you understand the details of your policy before getting in an accident. If you are uninsured, there can be penalties such as fines of hundreds or thousands of dollars or even license suspension, depending on the number and severity of offenses.
    • In the case of injuries, notify your insurer and keep records of any medical treatments sought in relation to the accident. Also keep copies of receipts for out-of-pocket expenses and photographs of the injuries.
  3. Seek further legal assistance. The American Bar Association (ABA) is a great place to start if you do not have an attorney.11 For those who do not qualify for its free legal assistance options, the ABA offers a list of unbiased referrals to attorneys, some of whom offer sliding-scale services. The ABA also lists prepaid legal services that allow you to pay ahead of time for access to a group of legal services if needed, often at a fraction of the cost. You can also visit your local courthouse, which may offer free information on frequently asked questions, refer you to free legal phone hotlines, or assist with forms and legal reference materials.

Business Risks With Driving and Cell Phone Use

There are major risks with using a cell phone while driving as it pertains to business operations. If your employees use vehicles to do any work-related task, your business could be at risk. For example, if your employee gets in an accident because they were violating a texting-and-driving law during a company errand, there could be legal implications for your business.

Most business car insurance plans, as well as personal care insurance plans, do not cover legal costs associated with violating laws. Therefore, your business could be liable for certain costs if your employee was found breaking hand-held and texting laws while driving and the injured party sues your company.

Certain states have no-fault laws, although a person can still file an injury claim if it meets certain thresholds according to the state where the accident occurred. In severe cases, the state can charge drivers with reckless driving or negligent homicide if a person is killed as a result of the accident.

Even if your employee has agreed to not use their mobile phone while driving, be sure to buy both hired (when your business leases or rents a vehicle for operations) and non-owned (an employee who uses their personal car) auto insurance as a business owner. Contact your car insurance agent for coverage details, or learn more about non-owner insurance.

Higher Insurance Rates

In most states, a first violation of cell phone usage while driving won’t result in a high increase in insurance rates if an accident isn’t involved. However, accidents and/or subsequent violations could result in a 10 to 40 percent increase in car insurance rates.13

Depending on the severity of the situation, there could even be a denial of coverage by the insurance carrier. One of the ways insurance carriers review the risk of a driver is the person’s driving record. Points on your driving record factor into the calculation of the cost of insurance.

How to Mitigate Risk

How to Mitigate Risk
Here are a few ways you can reduce your risk as it pertains to fines and distracted-driving accidents:

  1. Enroll in distracted-driver education and training. Not only can distracted-driving courses mitigate accident risks, certain auto insurance companies will offer discounts if you enroll in accredited distracted-driving courses. Enrolling and completing a course could give you a discount of up to roughly 10 percent with certain companies, such as GEICO.
  2. Become familiar with local and state laws. Since legislation varies, you should be familiar with the laws in your county or municipality before you get behind the wheel. If you have a teenager who drives, inform them of the rules in graduated licensing systems and bans in your area.
  3. Set rules for teen drivers. If you have a teenager driving your car, give them strict rules, such as these best practices:
    • Keep a cell phone tucked away in the glove compartment for emergency purposes, with the ringer and notifications turned off to prevent distracted driving.
    • Limit the number of passengers in the car according to local and state laws. If there are no legal requirements on the number of passengers, implement a strict one-passenger policy to help your teen avoid distracted driving.
    • When your teenager is driving to new places that require navigation, have them ride with a passenger who will give directions. It is better to have a passenger look at the maps than risk a navigation device distracting a new driver on the road.

Recap

In summary, distracted driving has major consequences, including fines, increases in insurance rates, license suspension, accidents, and litigation. However, by becoming familiar with the law and following the best practices outlined in this report, you can mitigate risk for yourself, your business, or your family.

FAQs

What state has the highest fine for texting and driving?

Oregon has the highest fine for texting and driving, charging violators up to $1,000 for the first offense. For a second offense within 10 years, expect up to $2,000 in fines.

What does the law consider a wireless communication device?

Many states prohibit the use of any hand-held wireless communication device while driving. Aside from cell phones, wireless communication devices include tablets, laptops, any hand-held two-way messaging devices, and electronic games. Exceptions include using a hand-held device for emergency services, reporting suspicious activity to the police, and receiving emergency traffic or emergency weather reports.

Can I still get fined for using a hands-free device?

Whether or not you can get fined for using a hands-free device depends on your age and whether you are allowed to communicate via cell phone while driving.

In states like North Dakota, it is illegal for drivers under the age of 18 to talk on a cell phone while driving, even if it’s hands-free. If you are unsure of the laws in your state, the best practice is to set your phone to “do not disturb” and/or automate your phone to send “not available” messages. Many newer Android and iPhones can send out automated text responses such as “Driving. Can’t talk right now.”

Am I allowed to text at a red light or stop sign?

In most states, no, you aren’t allowed to text at a red light or stop sign. However, there is a legal loophole in certain states.

For instance, in New York and Missouri, texting while the vehicle is stopped is legal; only texting while the vehicle is in motion is banned. However, your foot needs to be on the brake, because if the car even moves an inch while you are texting, it becomes illegal. Be sure to review your most recent state and local laws for specifics.

Regardless of the legality, texting at a red light is dangerous because it disrupts your focus, increasing the risk of missing changes in traffic flow or failing to notice pedestrians, cyclists, and surrounding vehicles. It also reinforces a habit of distracted driving.

Am I allowed to hold a phone for GPS navigation?

While laws vary by location, most regions prohibit holding a phone for GPS navigation while driving, requiring hands-free or mounted devices to ensure safer, distraction-free navigation. Instead, opt for a cell phone holder on the dashboard of your car.

Nicole Urbanowicz
Written by:Nicole Urbanowicz
Staff Writer
Nicole Urbanowicz is a writer at AutoInsurance.com. Previously, she has created personal finance and insurance-related content for Business.com as well as articles for FN Magazine and The Wall Street Journal’s Marketplace and Personal Journal sections. Nicole earned her bachelor’s degree in journalism from the Boston University College of Communications and her Master of Liberal Arts from Harvard University, where she received the Dean’s List Academic Achievement Award. Finally, Nicole is certified in life, accident, and health insurance with the New York State Department of Financial Services.

Citations

  1. Electronic device laws. IIHS HLDI. (2024).
    https://www.iihs.org/topics/distracted-driving/electronic-device-laws

  2. Distracted Driving. CDC. (2024, May 16).
    https://www.cdc.gov/distracted-driving/about/

  3. TRAFFIC SAFETY FACTS. NHTSA. (2024, April).
    https://crashstats.nhtsa.dot.gov/Api/Public/ViewPublication/813559

  4. Drowsy Driving Statistics. New York State. (2023).
    https://trafficsafety.ny.gov/drowsy-driving-statistics

  5. Take the Pledge to never drive distracted. AT&T. (2022).
    https://about.att.com/csr/itcanwait

  6. The Harsh Realities of Phone Distraction. Cambridge Mobile Telematics. (2022).
    https://www.cmtelematics.com/phone_distraction_report/

  7. Mobile Phone Restrictions Fact Sheet. FMCSA. (2013, Dec 30).
    https://www.fmcsa.dot.gov/driver-safety/distracted-driving/mobile-phone-restrictions-fact-sheet

  8. Phone-Down Kentucky Act (20 RS BR 863). Kentucky General Assembly.
    https://apps.legislature.ky.gov/recorddocuments/bill/20RS/hb255/orig_bill.pdf

  9. 2024 Regular Session. Louisiana State Legislature. (2024).
    https://legis.la.gov/legis/BillInfo.aspx?s=24RS&b=SB98&sbi=y

  10. Distracted Driving. Missouri Coalition for Roadway Safety. (2024).
    https://www.savemolives.com/mcrs/distracted-driving

  11. Americanbar.org. (2022).
    https://www.americanbar.org/

  12. Do auto insurance premiums go up after a claim? III. (2022).
    https://www.iii.org/article/if-i-file-claim-will-my-premium-go

  13. Online Distracted Driving Course. NSC. (2022).
    https://www.nsc.org/safety-training/defensive-driving/courses/online/distracted